Customer Reviews & Feedback for Liverpool One Drainage
When an outside gully is overflowing with foul waste or your ground-floor toilet backs up late on a Sunday, you want an independent local engineer who turns up on time, gives an upfront price before starting work, and clears the fault properly. Read verified feedback from homeowners, landlords, and commercial sites we have helped across Liverpool & Southport and West Lancashire.
Direct Local Engineers
No national call-centre middlemen or hidden call-out fees
Clear Upfront Pricing
Customers regularly mention our straightforward quoting. We inspect the chamber or gully first and explain the exact cost before unrolling a high-pressure jetting hose or lowering a CCTV camera.
Root-Cause Diagnosis
Instead of plunging a blockage and leaving you with a pipe that blocks again next week, we check for displaced clay collars, tree root ingress, or heavy scale build-up on our live HD monitor.
Disinfected & Tidy Driveways
Overflowing manholes make a mess of patios and gardens. We wash down, contain, and sanitise any foul waste spills and reseat inspection covers securely before leaving your property.
What Local Homeowners & Businesses Say About Our Work
"Great service from a local company that actually cares about doing a good job at a fair price. Unlike so many others, they came out promptly, diagnosed that we had tree roots growing into a soak away and quoted for the larger job to replace it with new pipes to the drainage system. When they came to do that, they used a pipe camera and found an extra blockage in a connecting sewage pipe which they fixed at the same time, still sticking to the quote they had provided. Excellent service and honest work unlike so many drainage companies- highly recommended."
"Brilliant service. Next day service (within 24hrs), arrived at 08.30. The sewer was completely blocked with the upstairs toilet backing up.The job was done and problem solved within 30mins. We have no manhole or rodding access, this was no problem. Polite, considerate, and very respectful of property. I would definitely recommend."
"Five star service from Neil,he won’t stop until he’s sorted out the problem,so polite ,hardworking and great to deal with,I’m always worried dealing with any company due to bad experiences but so happy to have found Neil’s company,excellent"
"Dan & his team were fantastic. I called early morning due to a drain blockage and they made time to come in the afternoon. They cleared the blockage quickly & we’re very friendly & professional. Would 100% recommended this company."
"Really nice guys and couldn’t do enough to help us! It wasn’t the easiest of jobs but they did not give up and managed to fix the problems we had👏 thank you so much!"
"After months and months of having a ln issue with our drain and paying a lot of money to someone who didn’t even remotely do a correct service I turned to Dan and Neil. They arrived on time and worked all day and into the night to solve an absolute nightmare problem. They communicated every stage so we were aware of the work that needed to be done and the cost. I found them to be nothing short of professional, kind and reassuring and would happily recommend them to family and friends."
"Me and my partner recently had Liverpool one drainage out to fix a suspected broken rest bend and blocked soil stack. We had a few other people come out to look at the issue and no one was willing to do the work and we were constantly getting passed from pillar to post with no one fixing the problem. Liverpool one drainage came out and the work was completed in a day. Although the job didn’t end up being as complex as it could have been they were still willing to help us no matter how difficult it could have been and we are so grateful! Lee the drainage engineer was very professional and great at his job. Thank you Liverpool One drainage!"
"Absolutely couldn’t fault these guys really professional and caring went way and beyond to sort my drains out even lifted the flags up which they didn’t have to just to sort the problem and didn’t charge me anymore from the original price they quoted me I don’t normally write reviews but these guys deserve it don’t go with the rip of cowboys get these guys there spot on"
"Excellent service from this company. If they can't sort it, no one can! They're reliable and leave things tidy when the job is finished. I've recommended them to friends and family. Great number to keep in your phone."
Why Customers Across Merseyside Recommend Our Engineers
Drainage faults across our region vary widely depending on where you live. In older terraced streets around Wavertree and Anfield, we are frequently called out to clear shared brick-built rear alleyway drains where wet wipes and cooking fats snag on rough mortar joints. Further up the coast in Formby and Southport, shifting sandy subsoils and high water tables often cause salt-glazed clay collars to drop, leading to recurring blockages that a simple plunger or hand-rod will never fix.
When you read through our customer reviews, you will notice a consistent pattern in how we work on site:
- ✓ Controlled High-Pressure Water Jetting: We tune our van-mounted jetters to strip away hardened fatbergs and descaling build-up without damaging older, brittle clay or pitch-fibre pipe walls.
- ✓ Visual Proof on Camera: Once the water level drops, we run a self-levelling push-rod CCTV camera down the line so you can see with your own eyes that the pipe is clear—or spot whether tree roots or a cracked joint caused the backup.
- ✓ Honest Boundary Advice: If our camera inspection proves the fault sits on a shared lateral drain or public sewer managed by United Utilities rather than your private run, we tell you straight away and give you the diagnostic evidence you need.
- ✓ Guaranteed Structural Repairs: Where a pipe is cracked beneath a newly laid driveway or extension, we install Cured-In-Place-Pipe (CIPP) resin liners and silicate patches to seal the joint permanently without digging up your property.
Need Fast Help With a Blocked or Damaged Drain?
Speak directly to an experienced local drainage engineer. We operate 24/7 across Liverpool & Southport, Wirral, Sefton, St Helens, and Widnes for emergency unblocking, homebuyer CCTV surveys, and permanent no-dig repairs.